About the role

The Head of Exam Management oversees the business management of the Janison Exam Management (JEM), ensuring profitable event services for Janison’s in person and online remote proctored exam events. This role oversees all phases of the event from pre-sales, planning, execution and managing the post event functions of the department ensuring that all events meet Janison’s quality standards.

The Head of Exam Management oversees the recruitment, training, and management of Janison’s casual employment teams, with a strong focus on high quality and repeatable processes, and strict compliance to Fair work guidelines and the Award.

Flexibility is always available but when there are events on you will need to be here in Sydney.

Day to day, you will be responsible for the oversight of all digital and face to face examinations events including management of;

• a large casual workforce
• venue management
• customer engagement
• financial management and reporting
• manage the permanent JEM team, including performance reviews, individual development planning and goal setting
• development of JEM strategy and process with a focus on driving improvement initiatives
• business development and growth

About you

We would love to hear from you if you have:

• experience in event management and/or degree equivalent
• attention to detail and ability to multi-task
• clear concise communication skills both verbal and written
• build and maintain customer relationships. Excellent organisational, interpersonal, and administrative skills.
• good time management skills, excellent leadership skills. Technical proficiency to quickly learn new software’s and tools

Some ‘nice to have’s’ include:

• experience in the management of exams both online and face to face
• to be able to problem solve and negotiate
• event plan according to budgets and ensure adherence

If you’re not sure you qualify for the role but are interested in joining Janison, then connect with us at careers@janison.com and our P&C team will keep an eye out for future opportunities that may be of interest to you.