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The role

The Janison business is scaling up rapidly, underpinned by a portfolio of strategic accounts that will continue to be the engine room of our continued growth. We are now at a point where we require a second Strategic Account Manager (SAM) to join our high-performing sales team, based in Sydney.

Reporting to the Head of Global Sales, the Strategic Account Manager (SAM) will be a highly motivated sales professional who is responsible for ensuring the success, expansion and retention of our largest strategic customers. This includes account planning, delivering on growth targets and ensuring customer success in a true partnership model. Core to the Strategic Account Manager role is working collaboratively and cross functionally – both internally and externally with partners and customers to ensure joint alignment and success. The SAM will be responsible for overall account management, resource deployment and be the key point of contact and decision-making for their assigned strategic accounts.

Responsibilities

  • Work effectively as a trusted advisor with your strategic customers to help them grow and be successful with us
  • Be the Janison champion internally for your customers ensuring we are across their needs and business goals – support delivery of services and ensure seamless customer experience
  • Be responsible for achievement of the revenue and profit of your key accounts, ensuring that you achieve and or exceed your goals on a monthly, quarterly and annual basis
  • Maintain pipeline and forecast accuracy of 95%+, including real time updates of the CRM
  • Partner with Marketing to ensure alignment of relevant campaigns and initiatives for assigned the SAM portfolio
  • Provide direct account management and account planning for your customers
  • Work to ensure customer success and maximise retention

About you

You are a seasoned Sales professional, with a passion for customer success and proven consultative selling experience in the tech, SaaS or ed-tech sectors. You have a demonstrated ability to manage large and complex accounts, oriented towards sustainable growth. You know the difference between and when to focus on the tactical versus strategic. You have an authentic affinity for our purpose in education. You are passionate about both being part of and enabling our ‘onejanison’ culture and are a strong cultural fit for our Go-To-Market Team who ‘take our work seriously but not ourselves, and support, motivate and care for each other’. You are tenacious and resilient, and are keen to contribute to our development.

You must be committed to achieving results and delivering on commitments and enjoy working in an environment of change.

 

Benefits & Culture

People are everything to us at Janison. Our culture is collaborative, inclusive and fun, and our team have a passion for excellence and innovation.

You can expect a fantastic team environment, flexible working arrangements, and investment in your personal and professional development.

We are also proud of our highly competitive employee share ownership plan which, in addition to your base salary, superannuation and bonus, enables you to share in our company’s accelerating success.

 

For a glimpse into Janison’s culture initiatives, and to see our regular employee updates, follow #onejanison on LinkedIn.

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About Janison

Janison is a high-growth, ASX-listed education technology company that innovates and implements cloud-based online assessment platforms and learning management systems for corporations, governments and educators in more than 100 countries. We build close partnerships with our clients and use the latest in agile work practices to deliver solutions and projects that are transforming the way people learn.

Benefits & Culture

Join our innovative team of experts in a dynamic workplace culture across a choice of awesome office locations. We offer a diverse team, flexible working arrangements, professional development, meaningful career progression and additional paid annual leave per annum.

At Janison, the right people make a big difference.