Placement Testing Co-ordinator

Position Summary:

The Placement Testing Coordinator plays a vital role in the efficient and seamless scheduling of schools for placement testing, ensuring that all logistics, materials, staffing and resources are effectively managed. This includes the appropriate rostering of casual invigilators to maintain a high standard of service delivery. The role also involves overseeing staff performance, addressing any issues, and contributing to the development of project documentation and operational processes. Additionally, the Coordinator is responsible for optimising team training, reducing operational costs, enhancing communication with both staff and clients, and dricing continuous improvement in service quality.

Duties & Responsibilities:

• Organise and manage all testing scheduled in the AAS Calendar for NSW ensuring that all logistics, materials, staffing, and resources are prepared in advance for each testing event.
• Efficiently schedule schools and allocate appropriate numbers of casual invigilators to ensure effective test administration.
• Oversee casual staff performance, providing guidance, feedback, and support to ensure consistent service delivery.
• Monitor and adjust invigilator rosters to align with operational needs, ensuring appropriate coverage while managing costs effectively.
• Provide exceptional client service, aiding school staff and other stakeholders in a professional and timely manner.
• Address performance issues and implement corrective actions to maintain high standards of service.
• Liaise with key stakeholders to develop and refine project documentation and operational processes.
• Streamline team training programs, focusing on efficiency, cost reduction, and improving staff competency.
• Utilise a variety of software applications, including Microsoft Word, Excel, and other administrative tools, to support organisational needs.
• Manage shared databases, ensuring accurate data entry, timely updates, and data integrity.
• Respond to telephone and email enquiries related to data and testing schedules from schools.

Experience, Skills & Qualifications:

Essential:

• Relevant qualifications and/or a minimum of 2 years’ experience in a similar role
• Advanced skills and experience of Microsoft Office suite, including Word, Excel and Access
• Outstanding customer service skills
• High level of verbal and written communication skills and demonstrated attention to detail
• Strong stakeholder management across multiple levels
• Ability to work as part of a team or independently and accept a high level of responsibility
• Ability to deal with complex situations and demonstrate strong critical thinking skills
• Proficiency in utilising data to access process effectiveness and make informed decisions

Desirable:

• Practical experience in large scale testing projects

Next Steps

If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!   

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About Janison

Janison exists to transform the way people learn. Our team of educators, technologists and change agents empower teachers, students, accreditation bodies and governments to achieve meaningful educational outcomes by measuring knowledge and progress.

Founded 25 years ago, we are an Australian-owned edtech pioneer delivering more than 6.5 million assessments annually in 117 countries. Our technology supports our commitment to equity and accessibility for all.

Why Janison?

As a finalist in the 2023 Wrk+ Great Place to Work Awards, we are delighted to offer you a fun and inclusive workplace environment, plus:

• Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year
• A 5th week of annual leave (conditions apply) and a day off on your birthday
• Parental leave benefit including paid leave, continued Super contributions and more
• A day off each year to volunteer with a community-based organisation dear to your heart
• Annual pay review and bonus program
• A focus on virtual engagement and inclusivity to support our distributed workforce across the globe
• A focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow our channel on LinkedIn. We’d love for you to be part of our community!