Head of Quality Assurance

Position Summary

As Janison continues to scale, your mandate is to elevate QA into a world-class, strategic capability – building the processes, culture, and tooling that match the ambition of the business and our customers. This is a transformation role designed for a leader who will move beyond operational management to create a genuine strategic advantage through quality. 

You will be responsible for establishing and maintaining comprehensive quality standards across our high-stakes assessment platforms. At Janison, “high stakes” is not just a technical term; it represents a child’s school placement, a professional’s license, or a critical government contract. Your leadership is the function that keeps our clients confident and our reputation strong, ensuring the integrity of assessment experiences that significantly impact learners’ educational and professional futures.

Duties & Responsibilities

• Strategic Transformation: Develop and implement comprehensive QA strategies and methodologies specifically for high-stakes testing environments, maturing the function into a modern, scalable capability.
• AI and Automation Leadership: Champion the adoption of AI-assisted testing tools and an automation-first mindset to build a QA capability that scales efficiently without linear headcount growth.
• High-Consequence Reliability: Establish robust testing protocols for security, data integrity, and test-delivery reliability where failure has real-world consequences for candidates and stakeholders.
• Technical Performance Excellence: Enhance technical performance testing capabilities to enable repeatable processes for load, soak, and stress testing at scale. 
• Organisational Influence: Collaborate with Product, Engineering, and Project Management at a senior level to identify and mitigate quality risks, holding the line on quality under commercial pressure.  
• Talent Development: Build and lead a diverse team of QA professionals; developing and growing talent while ensuring work is completed to the highest standard.  
• Culture Advocacy: Make quality a shared organizational value, shifting the culture so that quality is a collective responsibility rather than just a QA team task. 
• Continuous Evolution:Shape Janison’s approach to evolving standards and best practices in assessment security and integrity, ensuring the business remains at the forefront of the industry. 
• Incident Leadership: Lead incident response and resolution for critical quality issues, maintaining a focus on rapid recovery and long-term prevention.

Experience, Skills & Qualifications:

• Transformation Track Record: Demonstrated experience in scaling and maturing a QA function, moving it from a traditional model to a modern, strategic capability.
• High-Stakes Expertise: 8+ years of QA experience (5+ in leadership) specifically within regulated or high-consequence environments (e.g., EdTech, Fintech, or GovTech).
• Change Agency: Clear evidence of having successfully shifted organizational culture around quality and technical excellence.
• Technical Vision: Experience implementing and managing automated testing frameworks with a focus on AI-assisted testing and intelligent automation.
• Specialised Testing: Strong understanding of security testing, accessibility compliance, and technical performance testing for complex software systems.
• Strong analytical and problem-solving abilities.
• Executive Communication: Excellent communication skills with the ability to advocate for quality and influence peers at the CEO-2 level. 
• A self-starter who can drive progress and make sound decisions independently, without needing close direction. 

Next Steps

If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!

By submitting your application with Janison, you confirm acknowledgement of Janison’s Applicant Privacy Notice which you can view at this link.

About Janison

Janison exists to transform the way people learn. Our team of educators, technologists and change agents empower teachers, students, accreditation bodies and governments to achieve meaningful educational outcomes by measuring knowledge and progress.

Founded 25 years ago, we are an Australian-owned edtech pioneer delivering more than 6.5 million assessments annually in 117 countries. Our technology supports our commitment to equity and accessibility for all.

Why Janison?

As a finalist in the 2023 Wrk+ Great Place to Work Awards, we are delighted to offer you a fun and inclusive workplace environment, plus:

• Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year
• A 5th week of annual leave (conditions apply) and a day off on your birthday
• Parental leave benefit including paid leave, continued Super contributions and more
• A day off each year to volunteer with a community-based organisation dear to your heart
• Annual pay review and bonus program
• A focus on virtual engagement and inclusivity to support our distributed workforce across the globe
• A focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow our channel on LinkedIn. We’d love for you to be part of our community!