REMOTE ONLINE EXAM PROCTORING SERVICES
Achieve complete exam integrity with our human proctors.
Ensure your remote exams are fair and credible, with our flexible online proctoring solutions.
REMOTE ONLINE PROCTORING SERVICES
Our typical end-to-end process for remote proctoring exam delivery.
This shows our full management of your remote proctoring exams, but you can select whichever services you need.
Schedule and organise every element of the remote exam
- Arrange and confirm dates and times.
- Coordinate with all stakeholders, including students.
- Recruit and train exam delivery staff, like supervisors and proctors.
Monitor students during their live tests
- Monitor live exam dashboard for student attendance, test statuses and more.
- Support students with technical issues, including how to get online and start their tests.
- Verify students’ identities and monitor their behaviour during the live test, to deter and catch misconduct attempts.
- Invigilate and manage any incidents that arise throughout the exam, including rule breaking.
Complete closing tasks and create key reports
- Confirm all students have closed their online tests.
- Confirm the remote exam’s completion.
- Report on student attendance, exam incidents and violations, and other key factors that help determine the success of the exam.
- Debrief with team to share concerns, feedback and future improvements.
FIND ANSWERS FAST FOR OUR ONLINE INVIGILATION SERVICES
FAQs.
We’re here to help — if your question isn’t listed, reach out and we’ll provide an answer.
Our pricing depends on factors such as assessment and exam volumes, required staff, specific exam management services (including invigilation), and the country where your assessments are hosted. Once we know your exact needs, we’ll provide a customised quote.
Students use their own test devices in most cases. But you can provide your own, or we can provide them to your students in some cases.
Yes – we can run online exams on any remote proctoring or assessment platform. We’ll work with you and the software providers to understand how the technology works.
Our invigilation services support any organisation that sets assessments and needs remote exam management. While we often work with universities, schools and professional associations, we can manage exams across all industries.
We ideally need a minimum of two weeks. But this varies greatly depending on the size and complexity of your exam.
Our experienced team is also highly flexible and we’ve been able to arrange exams in as little as 24 hours. To discuss your needs, please contact our team.
Students’ identities are verified automatically through AI, and the same technology monitors them throughout the live test, with suspicious behaviour flagged for later review. Our human proctors also monitor student behaviour, assess flagged violations as they arise, and can communicate directly with students.
Finally, students can also be prevented from accessing specific websites or apps using a locked-down browser – provided it’s part of the software setup.
We manage misconduct attempts according to the rules outlined in your Quality Assurance policy, which we can help you create if you need.
Students can request support from our human proctors through live chat or over the phone, on issues like accessing the test, frozen screens and more. If they’re unable to help, our proctors can escalate the request to a higher level of support.
Our team undertakes online disability certification and training to ensure students with accommodations receive the appropriate support for their assessments.
Device requirements vary depending on the remote exam proctoring software and assessment platform. Once we understand which technology you’re using, we can provide a clear list of technical requirements and step-by-step instructions.
However, at a minimum, remotely-proctored exams require a laptop with a webcam, microphone and mouse.
The data that is captured depends on your chosen remote proctoring software (which we can help you select, if you need).
However, to function properly, the software typically captures the following data through the student’s webcam:
- Eye movements
- Hand movements
- Audio
- A room scan to review items in the background
- Their ID checked against a face scan
Yes – we comply with the relevant data privacy laws for whichever country we’re managing the exams in, including Australia’s Privacy Act.
Absolutely – this is a crucial part of the process to ensure academic integrity. We’ve created a full downloadable QA framework here, which we can help you customise.
Yes – every exam can have its own monitoring/violation rules which can be quickly and easily set.
Janison has a pool of more than 600 highly trained invigilation staff, many with over 10 years’ experience supervising exams for educational institutions and professional bodies, particularly high-stakes exams.
They’re based in Australia and provide their services globally. Our team undergo security checks, regular supervision and spot checks for anomalies in their data. They’re highly trained in understanding the requirements of different institutions, and are fully aware of any special policies or restrictions your institution may have in place.
Remote online proctoring (also called live online proctoring) is when an online exam or assessment is digitally supervised and administered via the internet and the test-taker’s web camera.
It’s made possible by a combination of AI face-recognition technology and the test-taker’s in-built web camera. AI helps identify any suspicious behaviour and flag irregularities through data forensics, including facial recognition, keystroke pattern recognition, voice-to-text transcription, and eye movement detection that may indicate that the candidate is reading unauthorised materials.