ONLINE EXAM DELIVERY

Run reliable online exams without the technical worries.

Have our exam delivery experts manage every aspect of your online tests, on any platform. This includes managing devices and technical issues.

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We have been working with the Janison Exam Management team for 14 years now. The service provided is always professional, friendly and timely. The team at Janison Exam Management have a ‘can do’ attitude, nothing is too much trouble. We have confidence in knowing that our requirements will be met and our students will be well looked after every time.

Bernadette Eyre, Business Analyst: Exams and Results, University of South Australia

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ONLINE EXAMS FULLY COVERED

Our typical end-to-end process for online exam delivery.

This shows our full management of your online exams – but you can select whichever services you need.

Schedule and organise every element of the exam

  • Appoint a dedicated account manager to your exam.
  • Arrange and confirm dates and times.
  • Coordinate with all stakeholders, including students.
  • Source, book and manage venues (which may be your own).
  • Arrange test devices (unless students use their own) and furniture.
  • Recruit and train exam delivery staff, like supervisors and invigilators.

Support staff members and students during the exam

  • Provide real-time support to exam delivery staff members supervising the tests, including setup questions and technical issues.
  • Assist staff members with more challenging technical issues.
  • Monitor and maintain server loads to ensure every student can access their online tests.

Monitor students during their tests

  • Greet students warmly, mark their attendance and verify their identities.
  • Support students with technical issues, including accessing remote tests.
  • Monitor students’ behaviour during the test, to deter and catch cheating attempts.
  • Manage any incidents that arise throughout the exam, including rule breaking.

Complete closing tasks and create key reports

  • Collect and secure test devices (if being supplied).
  • Clear and secure the exam venue.
  • Report on student attendance, exam incidents, operations and other key factors that help determine the success of the exam.
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ONLINE EXAM DELIVERY

We handle everything technical.

From test devices to helping students fix problems, we’ll manage every little technical issue for your online assessments.

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Test device set up and support

We fully set up test devices prior to the exam or help students with their own.

Support with accessing test

For students unsure how to log in and start their test, we guide them through the steps.

Reliable internet connectivity

If the exam app requires an internet connection, we ensure that it will be stable throughout.

Fix technical issues mid-test

Our trained staff support students with any technical issues that arise during their test.

FIND ANSWERS FAST FOR OUR ONLINE ASSESSMENT DELIVERY SERVICEs

FAQs.

We’re here to help — if your question isn’t listed, reach out and we’ll provide an answer.

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How does your pricing work for your online assessment delivery?

Pricing is based on your assessment volumes, required services, hosting location, and any additional training or consultation. Once we understand your needs, we’ll provide a tailored quote.

Can students use their own devices?

Yes – students can use their own devices, and we provide step-by-step instructions on how to set them up prior to their exam. We also provide support on exam day, if needed.

Alternatively, we can supply test devices for your exam.

Can you run exams on other assessment platforms aside from your own?

Yes – we can run exams for any platform. We’ll work with you to understand how the platform works, particularly how students access their tests.

Who are your exam delivery services for?

Our exam delivery services support any organisation that sets assessments and needs exam management. While we often work with universities, professional associations and schools, we can manage exams across all industries.

What types of online tests can you manage?

We can manage online tests of every type – multiple choice, essay-based, coding challenges and more. The tests just need to be set up in your chosen LMS/assessment platform.

Can you manage remote exams?

Yes – we can set up and manage remote tests, which may include remote proctoring.

How long does it take for students to receive their results?

For multiple-choice digital exams run on our online assessment platform, as well as smaller events, we can deliver results within 24 hours.

For other exams, the speed at which we can deliver results depends on various factors. Please contact us to discuss your requirements.

How do you prevent cheating?

For venue-based tests, we use identify verification, suitable desk spacing, consistent monitoring by invigilators, a locked-down application that prevents access to certain websites or apps, and other techniques to prevent cheating.

For remote online tests, students’ identities are verified automatically, and they’re monitored by AI technology throughout the test with suspicious behaviour flagged for later review. There’s also an option for human proctors to monitor them remotely. Finally, they can also be prevented from accessing specific websites or apps using a locked-down browser.

How exactly do you help students with special accommodations?

Our team completes online disability certifications and training to ensure students with accommodations receive the proper support, equipment and tools for their assessments.

For tests run on our own assessment platform, we provide a variety of accessibility options like the ability to increase text sizes, change colours, support eye tracking or screen software, and many more. Discover more of our in-built accessibility features here.

What are the device requirements for students?

Device requirements vary depending on the assessment platform. Once we understand which platform you’re using, we can provide a clear list of technical requirements for students’ devices.

How many students can take the exam at the same time?

This depends on your assessment platform. However, with careful planning our own assessment delivery platform is capable of handling hundreds of thousands of concurrent users.

Are your exam delivery services compliant with data privacy laws?

Yes – we comply with the relevant data privacy laws for whichever country we’re hosting your exams in, including Australia’s Privacy Act.

Run smooth online exams with our flexible management services.

End-to-end exam management, or select the services you need.
Test devices set up and all technical issues taken care of.
A smooth and supported test experience for every student.

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